Declining a Patient from Rexall Reminders

This topic is intended for Rexall pharmacies only and is not applicable to Independent pharmacies.

When a patient declines to receive Rexall Reminders, their preferences should be updated.

To decline a patient from Rexall Reminders:

  1. Open the Patient Folder.

  2. In the Programs tab of the Patient Folder, set the Pickup Reminder dropdown to Declined.

  3. Select Save.

 

Related Topics

Enrolling a Patient in Rexall Reminders

Rexall Reminders Privacy Label Icons